Computer Assistant
Company Name:
Job Corps
Incumbent is responsible for providing technical support for the Center computer system(s) which may include but not limited to HP, IBM, Compaq, etc., and various software programs such as Microsoft Office, Lotus Notes, Microsoft Outlook, Novell, Corel WordPerfect Office Suites, and GroupWise. Incumbent is responsible for WAN and LAN security issues, user support and system maintenance; backups; troubleshooting for network connectivity; space management; submitting requests for creating/deleting/modifying of employee profiles to Forest Service and/or JC National Office; access, i.e. passwords, login verification, etc.; firewall maintenance and virus detection. Provides Center personnel with training and user support problem solution related to the areas of software, hardware and data communications. Performs project support assignments for various teams within the organization; assists with data base design, hardware/software acquisition support, imaging, cataloging, indexing, edits, and updating computer databases. Conducts research necessary to assist with creating database(s) and to ensure the most useful database for the assigned subject matter or task is utilized. Uses organizational and record keeping skills to help maintain a substantial amount of service/project information and data. Assists in the planning, scheduling, and directing the transfer of program and/or data files as required, maintaining records of programs and data stored, and scheduling restoration/recovery from backup files when needed for problem solving in subsequent processing. Performs other duties as assigned. Knowledge of multiple computer systems and multiple operating systems; knowledge of PC hardware, system software, utility software and varied application software. This knowledge of system processes, applications and program capabilities is used in evaluating user problems; used to establish, utilize and update databases and used to resolve user problems or relate details of problem to appropriate resource for resolution. Knowledge of terminology, operating system software and procedures for access to servers, PCs and application software. Knowledge of programming language such as COBOL, FORTRAN, PL/1 or ALGOL. Knowledge of desktop applications that require knowledge of client/server concepts, Microsoft windows, computer communications, and LAN server concepts. Knowledge of and utilization of various Job Corps related databases and software in order to perform and process work assignments.Estimated Salary: $20 to $28 per hour based on qualifications.
Job Corps
Incumbent is responsible for providing technical support for the Center computer system(s) which may include but not limited to HP, IBM, Compaq, etc., and various software programs such as Microsoft Office, Lotus Notes, Microsoft Outlook, Novell, Corel WordPerfect Office Suites, and GroupWise. Incumbent is responsible for WAN and LAN security issues, user support and system maintenance; backups; troubleshooting for network connectivity; space management; submitting requests for creating/deleting/modifying of employee profiles to Forest Service and/or JC National Office; access, i.e. passwords, login verification, etc.; firewall maintenance and virus detection. Provides Center personnel with training and user support problem solution related to the areas of software, hardware and data communications. Performs project support assignments for various teams within the organization; assists with data base design, hardware/software acquisition support, imaging, cataloging, indexing, edits, and updating computer databases. Conducts research necessary to assist with creating database(s) and to ensure the most useful database for the assigned subject matter or task is utilized. Uses organizational and record keeping skills to help maintain a substantial amount of service/project information and data. Assists in the planning, scheduling, and directing the transfer of program and/or data files as required, maintaining records of programs and data stored, and scheduling restoration/recovery from backup files when needed for problem solving in subsequent processing. Performs other duties as assigned. Knowledge of multiple computer systems and multiple operating systems; knowledge of PC hardware, system software, utility software and varied application software. This knowledge of system processes, applications and program capabilities is used in evaluating user problems; used to establish, utilize and update databases and used to resolve user problems or relate details of problem to appropriate resource for resolution. Knowledge of terminology, operating system software and procedures for access to servers, PCs and application software. Knowledge of programming language such as COBOL, FORTRAN, PL/1 or ALGOL. Knowledge of desktop applications that require knowledge of client/server concepts, Microsoft windows, computer communications, and LAN server concepts. Knowledge of and utilization of various Job Corps related databases and software in order to perform and process work assignments.Estimated Salary: $20 to $28 per hour based on qualifications.
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